Privacy Policy
At 29 Merchandise, we are committed to protecting your privacy. The information collected about you will help us to process orders and to provide an efficient and reliable shopping experience to you. Please read on for more detail about our privacy policy.
What information do we collect? How do we use it?
To order through 29 merchandise, you must provide your name, address, phone number, and email address. In order to make credit card payments you must provide credit card, debit card or bank account information. We also ask you to choose two different security questions to answer (such as your city of birth or your pet's name) This required information is necessary for us to process transactions, issue a new password if you forget or lose your password, protect you against credit card fraud and current account fraud, and to contact you should the need arise in administering your account
We also ask for your telephone number, which will enable us to contact you urgently if there is a problem with your order.
We may use the information we collect to occasionally notify you about important functionality changes to the merchandise, new 29 merchandise services and special offers we think you'll find valuable.
How do we protect your information?When you place orders, we offer the use of a secure server. Secure server software encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information that you provide, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
Will 29 Merchandise shop disclose your information to outside parties?
29 Merchandise will not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending an e-mail message to the shop confirming your request (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.) Also, 29 Merchandise may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. 29 Merchandise also reserves the right to share your personal information with other projects within the Acts 29 charity.
Once you have registered/placed an order through 29 Merchandise, you may occasionally receive emails advising you of special offers or notices that may interest you. We hope that you will enjoy receiving these emails. However, if you would prefer not to receive any such emails, please let us know by sending an email to the us or by writing to us at:
29 Merchandise
P.O Box 46237
Ealing London
W5 4YZ
Your Consent
By using our web site, you consent to the collection and use of this information by 29 Merchandise If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
By submitting your order, you consent to this transfer. Your personal information may also be used by us and our affiliates to occasionally notify you about important functionality changes to our Web site, new 29 Merchandise services and special offers we think you'll find valuable.
29 Merchandise is a part of The 29th Chapter, a project of Acts 29 which is a registered UK charity and a company limited by guarantee.
Company Registration Number: 5195879
Charity Number: 1106382